Skip to content

Billing Issue: Upgrade to Hobby Plan with 260 credits hanging. #65

Description

https://app.dreamflow.com/account
2. Detailed description: I am trying to upgrade to the Hobby Plan ($50/mo) but my account has a negative balance of -3.27 credits. Because of this, the "Manage Plan" and "Upgrade" buttons are unresponsive or just spin indefinitely. I cannot open the Stripe payment window to settle the balance and start my subscription. Please reset my credits to 0 or send a direct payment link.

  1. Permission to test: Yes

Hello, I am trying to upgrade my account to the Hobby Plan ($50/mo) the one with 260 credits I previously did Hobby plan with 100credit which has finished.

My account is currently at -3.27 credits. Every time I click "Upgrade," it hangs on "Upgrading your plan..." and never opens the payment window.

Image

Can you please manually trigger the payment link or fix the status of my account so I can pay and continue building?

Account Email: Johnson37.ifediora09@gmail.com

Thank you I look forward to hearing from you.

Activity

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type

    Projects

    No projects

      Milestone

      No milestone

      Relationships

      None yet

      Development

      No branches or pull requests

      Issue actions