|
1 | | ---- |
2 | | -name: Bug report |
3 | | -about: Create a report to help us improve |
4 | | - |
5 | | ---- |
6 | | - |
7 | | -<!-- |
8 | | -Thanks for reporting issues back! |
9 | | -
|
10 | | -Guidelines for submitting issues: |
11 | | -
|
12 | | -* Please search the existing issues first, it's likely that your issue was already reported or even fixed. |
13 | | - |
14 | | -* SECURITY: Report any potential security bug to us via our HackerOne page (https://hackerone.com/nextcloud) following our security policy (https://nextcloud.com/security/) instead of filing an issue in our bug tracker. |
15 | | -
|
16 | | -* The issues in other components should be reported in their respective repositories: You will find them in our GitHub Organization (https://github.com/nextcloud/) |
17 | | - |
18 | | -* You can also use the Issue Template app to prefill most of the required information: https://apps.nextcloud.com/apps/issuetemplate |
19 | | ---> |
20 | | - |
21 | | -<!--- Please keep this note for other contributors --> |
22 | | - |
23 | | -### How to use GitHub |
24 | | - |
25 | | -* Please use the 👍 [reaction](https://blog.github.com/2016-03-10-add-reactions-to-pull-requests-issues-and-comments/) to show that you are affected by the same issue. |
26 | | -* Please don't comment if you have no relevant information to add. It's just extra noise for everyone subscribed to this issue. |
27 | | -* Subscribe to receive notifications on status change and new comments. |
28 | | - |
29 | | - |
30 | | -**Describe the bug** |
31 | | -A clear and concise description of what the bug is. |
32 | | - |
33 | | -**To Reproduce** |
34 | | -Steps to reproduce the behavior: |
35 | | -1. Go to '...' |
36 | | -2. Click on '....' |
37 | | -3. Scroll down to '....' |
38 | | -4. See error |
39 | | - |
40 | | -**Expected behavior** |
41 | | -A clear and concise description of what you expected to happen. |
42 | | - |
43 | | -**Screenshots** |
44 | | -If applicable, add screenshots to help explain your problem. |
45 | | - |
46 | | -**Client details:** |
47 | | - - OS: [e.g. iOS] |
48 | | - - Browser [e.g. chrome, safari] |
49 | | - - Version [e.g. 22] |
50 | | - - Device: [e.g. iPhone6, desktop] |
51 | | - |
52 | | -<details> |
53 | | -<summary>Server details</summary> |
54 | | -<!-- |
55 | | -You can use the Issue Template application to prefill most of the required information: https://apps.nextcloud.com/apps/issuetemplate |
56 | | ---> |
57 | | - |
58 | | -**Operating system**: |
59 | | - |
60 | | -**Web server:** |
61 | | - |
62 | | -**Database:** |
63 | | - |
64 | | -**PHP version:** |
65 | | - |
66 | | -**Nextcloud version:** (see Nextcloud admin page) |
67 | | - |
68 | | -**Where did you install Nextcloud from:** |
69 | | - |
70 | | -**Signing status:** |
71 | | - |
72 | | -``` |
73 | | -Login as admin user into your Nextcloud and access |
74 | | -http://example.com/index.php/settings/integrity/failed |
75 | | -paste the results here. |
76 | | -``` |
77 | | - |
78 | | -**List of activated apps:** |
79 | | - |
80 | | -``` |
81 | | -If you have access to your command line run e.g.: |
82 | | -sudo -u www-data php occ app:list |
83 | | -from within your Nextcloud installation folder |
84 | | -``` |
85 | | - |
86 | | -**Nextcloud configuration:** |
87 | | - |
88 | | -``` |
89 | | -If you have access to your command line run e.g.: |
90 | | -sudo -u www-data php occ config:list system |
91 | | -from within your Nextcloud installation folder |
92 | | -
|
93 | | -or |
94 | | -
|
95 | | -Insert your config.php content here |
96 | | -Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …) |
97 | | -``` |
98 | | - |
99 | | -**Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/... |
100 | | - |
101 | | -</details> |
102 | | - |
103 | | -<details> |
104 | | -<summary>Logs</summary> |
105 | | - |
106 | | -#### Nextcloud log (data/nextcloud.log) |
107 | | -``` |
108 | | -Insert your Nextcloud log here |
109 | | -``` |
110 | | - |
111 | | -#### Browser log |
112 | | -``` |
113 | | -Insert your browser log here, this could for example include: |
114 | | -
|
115 | | -a) The javascript console log |
116 | | -b) The network log |
117 | | -c) ... |
118 | | -``` |
119 | | - |
120 | | -</details> |
| 1 | +--- |
| 2 | +name: Bug report |
| 3 | +about: Create a report to help us improve |
| 4 | +title: '' |
| 5 | +labels: 0. Needs triage, bug |
| 6 | +assignees: '' |
| 7 | +type: Bug |
| 8 | + |
| 9 | +--- |
| 10 | + |
| 11 | +<!-- |
| 12 | +Thanks for reporting issues back! |
| 13 | +
|
| 14 | +Guidelines for submitting issues: |
| 15 | +
|
| 16 | +* Please search the existing issues first, it's likely that your issue was already reported or even fixed. |
| 17 | + |
| 18 | +* SECURITY: Report any potential security bug to us via our HackerOne page (https://hackerone.com/nextcloud) following our security policy (https://nextcloud.com/security/) instead of filing an issue in our bug tracker. |
| 19 | +
|
| 20 | +* The issues in other components should be reported in their respective repositories: You will find them in our GitHub Organization (https://github.com/nextcloud/) |
| 21 | + |
| 22 | +* You can also use the Issue Template app to prefill most of the required information: https://apps.nextcloud.com/apps/issuetemplate |
| 23 | +--> |
| 24 | + |
| 25 | +<!--- Please keep this note for other contributors --> |
| 26 | + |
| 27 | +### How to use GitHub |
| 28 | + |
| 29 | +* Please use the 👍 [reaction](https://blog.github.com/2016-03-10-add-reactions-to-pull-requests-issues-and-comments/) to show that you are affected by the same issue. |
| 30 | +* Please don't comment if you have no relevant information to add. It's just extra noise for everyone subscribed to this issue. |
| 31 | +* Subscribe to receive notifications on status change and new comments. |
| 32 | + |
| 33 | + |
| 34 | +**Describe the bug** |
| 35 | +A clear and concise description of what the bug is. |
| 36 | + |
| 37 | +**To Reproduce** |
| 38 | +Steps to reproduce the behavior: |
| 39 | +1. Go to '...' |
| 40 | +2. Click on '....' |
| 41 | +3. Scroll down to '....' |
| 42 | +4. See error |
| 43 | + |
| 44 | +**Expected behavior** |
| 45 | +A clear and concise description of what you expected to happen. |
| 46 | + |
| 47 | +**Screenshots** |
| 48 | +If applicable, add screenshots to help explain your problem. |
| 49 | + |
| 50 | +**Client details:** |
| 51 | + - OS: [e.g. iOS] |
| 52 | + - Browser [e.g. chrome, safari] |
| 53 | + - Version [e.g. 22] |
| 54 | + - Device: [e.g. iPhone6, desktop] |
| 55 | + |
| 56 | +<details> |
| 57 | +<summary>Server details</summary> |
| 58 | +<!-- |
| 59 | +You can use the Issue Template application to prefill most of the required information: https://apps.nextcloud.com/apps/issuetemplate |
| 60 | +--> |
| 61 | + |
| 62 | +**Operating system**: |
| 63 | + |
| 64 | +**Web server:** |
| 65 | + |
| 66 | +**Database:** |
| 67 | + |
| 68 | +**PHP version:** |
| 69 | + |
| 70 | +**Nextcloud version:** (see Nextcloud admin page) |
| 71 | + |
| 72 | +**Where did you install Nextcloud from:** |
| 73 | + |
| 74 | +**Signing status:** |
| 75 | + |
| 76 | +``` |
| 77 | +Login as admin user into your Nextcloud and access |
| 78 | +http://example.com/index.php/settings/integrity/failed |
| 79 | +paste the results here. |
| 80 | +``` |
| 81 | + |
| 82 | +**List of activated apps:** |
| 83 | + |
| 84 | +``` |
| 85 | +If you have access to your command line run e.g.: |
| 86 | +sudo -u www-data php occ app:list |
| 87 | +from within your Nextcloud installation folder |
| 88 | +``` |
| 89 | + |
| 90 | +**Nextcloud configuration:** |
| 91 | + |
| 92 | +``` |
| 93 | +If you have access to your command line run e.g.: |
| 94 | +sudo -u www-data php occ config:list system |
| 95 | +from within your Nextcloud installation folder |
| 96 | +
|
| 97 | +or |
| 98 | +
|
| 99 | +Insert your config.php content here |
| 100 | +Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …) |
| 101 | +``` |
| 102 | + |
| 103 | +**Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/... |
| 104 | + |
| 105 | +</details> |
| 106 | + |
| 107 | +<details> |
| 108 | +<summary>Logs</summary> |
| 109 | + |
| 110 | +#### Nextcloud log (data/nextcloud.log) |
| 111 | +``` |
| 112 | +Insert your Nextcloud log here |
| 113 | +``` |
| 114 | + |
| 115 | +#### Browser log |
| 116 | +``` |
| 117 | +Insert your browser log here, this could for example include: |
| 118 | +
|
| 119 | +a) The javascript console log |
| 120 | +b) The network log |
| 121 | +c) ... |
| 122 | +``` |
| 123 | + |
| 124 | +</details> |
0 commit comments