i have copilot pro

[GiuseppeMariani1]

Type: Bug

i have copilot pro, why not working

Extension version: 0.41.1
VS Code version: Code 1.113.0 (cfbea10, 2026-03-24T15:07:18+01:00)
OS version: Windows_NT x64 10.0.26200
Modes:

System Info

Item	Value
CPUs	13th Gen Intel(R) Core(TM) i9-13900 (32 x 1997)
GPU Status	2d_canvas: enabled GPU0: VENDOR= 0x8086, DEVICE=0xa780 [Intel(R) UHD Graphics 770], DRIVER_VENDOR=Intel, DRIVER_VERSION=32.0.101.7077 ACTIVE GPU1: VENDOR= 0x1414, DEVICE=0x008c [Microsoft Basic Render Driver], DRIVER_VERSION=10.0.26100.7309 Machine model name: Machine model version: direct_rendering_display_compositor: disabled_off_ok gpu_compositing: enabled multiple_raster_threads: enabled_on opengl: enabled_on rasterization: enabled raw_draw: disabled_off_ok skia_graphite: disabled_off trees_in_viz: disabled_off video_decode: enabled video_encode: enabled webgl: enabled webgl2: enabled webgpu: enabled webnn: disabled_off
Load (avg)	undefined
Memory (System)	63.70GB (45.68GB free)
Process Argv	--crash-reporter-id 92ad6c8e-6d4a-4e42-906a-59ff25c11664
Screen Reader	no
VM	0%

A/B Experiments

vsliv368cf:30146710
binariesv615:30325510
nativeloc1:31344060
dwcopilot:31170013
dwoutputs:31242946
copilot_t_ci:31333650
e5gg6876:31282496
pythonrdcb7:31342333
6518g693:31463988
aj953862:31281341
6abeh943:31336334
envsactivate1:31464700
cloudbuttont:31379625
aihoversummaries_t:31469308
3efgi100_wstrepl:31403338
use-responses-api:31390855
je187915:31454425
ec5jj548:31422691
cp_cls_t_966_ss:31454198
4je02754:31466945
find_all_ref_in_bg_t:31469306
c3h7c220:31478652
ge8j1254_inline_auto_hint_haiku:31427726
38bie571_auto:31426784
cp_cls_c_1081:31454833
ia-use-proxy-models-svc:31452481
e9c30283:31461165
test_treatment2:31471001
control_6dc23131:31467998
idci7584:31464702
e3e4d672:31461204
showingstats:31481873
534a6447:31478749
chat:31457767
8hig5102:31480529
bg_compact_t:31481650
c-off:31481340
cpptoolson-v2:31475363
db0gd219:31481871
ddid_t:31478206
getcmakediagnosticsoff:31483324
nes-perm-reb-0:31481661

[vs-code-engineering]

Thank you for taking the time to report this issue. We truly appreciate your feedback.

We are currently experiencing a service outage that may be affecting your experience with GitHub Copilot.

What you can do:

• Please subscribe to Crate a history status page for VS Code services #302112 for real-time updates on the service outage
• Once the service outage is resolved, please give it another try
• If you continue to experience issues after the outage is resolved, please don't hesitate to file a new issue

We're closing this issue as a duplicate to help us consolidate the discussion and better track the service outage. Your report helps us understand the impact of the outage, and we apologize for any inconvenience this may have caused.

Thank you for your patience and understanding.