From 17f70a63c5a2bcd539fa4892deb48524bb3d7f40 Mon Sep 17 00:00:00 2001 From: James Belton Date: Thu, 4 Jun 2026 12:33:40 +0100 Subject: [PATCH] Revise product discontinuation notice period Have updated the paragraph which incorrectly said that IBM Cloud will give 'at least 30 days notice of discontinuation'. This should be 12 months, as per our Service Terms. @cdmauney - I think I opened and had a pull request pushed on this to correct this in the last couple of weeks (May 20?) but it seems to have revered back to the original text... so pushing again. Thanks. --- services_availability.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/services_availability.md b/services_availability.md index f00a0b13..875d3813 100644 --- a/services_availability.md +++ b/services_availability.md @@ -35,6 +35,6 @@ The following table lists the products that IBM® will not withdraw support f | Object Storage | 2026-12-31 | {: caption="Product support" caption-side="top"} -For products that are not included in the previous table, IBM will provide at least 30 days notice of its intention to discontinue or replace a generally available product. If no replacement is provided, IBM will use commercially reasonable means to continue the operation and support of previously deployed instances of the product for a period of at least 12 months. +For products that are not included in the previous table, IBM will provide at least 12 months notice of its intention to discontinue or replace a generally available product, unless IBM must act sooner to comply with applicable laws, legal obligations, or regulations, to address a security issue, or to avoid undue economic burden. In such circumstances, IBM will take all reasonable actions to provide as much notice to customers as possible. For more information about the terms of use for products, see [IBM Cloud Terms](/docs/overview?topic=overview-terms).