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Community members flag posts when they believe something violates guidelines: spam, offensive content, duplicates, or situations requiring moderator judgment. Each flag includes a category and optional comment.
Workflow:
- Open Review → Flags.
- Review the flagged post alongside the reporter's reason and any previous flags or moderator actions.
- Take action based on the flag type:
- Spam/Offensive: Delete the post and optionally suspend the author.
- Duplicate: Close the question with a link to the canonical duplicate.
- Needs moderator attention: Investigate the context, edit/close/delete as appropriate, or mark the flag as declined if no action is needed.
- After handling, mark the flag as Helpful or Declined to close it.
Best practices for flags
- Respond promptly: Unaddressed flags pile up and make the queue harder to navigate.
- Leave moderator notes: If you decline a flag or take partial action, add a comment explaining your reasoning so other moderators understand the decision.
- Watch for patterns: Multiple flags on the same user may indicate a broader issue (serial spam, policy misunderstanding). Consider reaching out directly or applying a temporary restriction.
- Use the right tool: Delete for clear violations, close for duplicates or off-topic but non-harmful content, and edit for salvageable posts with minor issues.
:::caution Flag abuse If a user repeatedly submits false or malicious flags, use the Admin → Users panel to suspend their flagging privileges temporarily. :::