Auction bid is unable to be withdrawn

[ultimateboarder]

I placed a bid for 352 wFTM on an auction item, which was the highest bid at end of auction. The seller did not transfer the NFT and I am unable to withdraw my bid. There is supposed to be a withdraw bid button. Can someone please help to process this transaction reversal/withdrawal?

TX id: 0xf8667b215e66d903508aa44c444e8cc5e196ce6706c9b1f1efa03bdf60c7f2d9

MY account: 0x6DE8b67276a4DaF391f17C31117E6C9E7F10fcd3