@@ -3,11 +3,12 @@ name: "Manychat"
33url : " https://careers.manychat.com/"
44industry : " Technology & Marketing"
55description :
6- " We help businesses grow by building meaningful customer relationships,
7- powered by a leading chat marketing platform ."
6+ " We build AI-powered chat automation for 1M+ creators and brands at real
7+ production scale ."
88socials :
99 linkedin : " https://www.linkedin.com/company/manychat"
1010 twitter : " https://x.com/Manychat_life"
11+ blog : " https://medium.com/manychat-engineering"
1112 github :
1213 discord :
1314 youtube : " https://www.youtube.com/@manychat-engineering/"
@@ -18,28 +19,47 @@ logo_padding: 20px 10px
1819
1920# About Manychat
2021
21- Manychat is a leading Chat Marketing platform. We enable businesses and creators
22- to drive more sales and conversions on messaging apps, such as Instagram,
23- WhatsApp, Facebook Messenger, and Telegram, using automation.
22+ ** We’re [ Manychat] ( https://manychat.com/ ) ! 👋🏻 Chat automation for 1M+ businesses
23+ at massive scale, with Python infrastructure that actually handles it without
24+ headaches. **
2425
25- Trusted by over 1 million brands in 170+ countries, we're an official Meta
26- Business Partner, backed by top investors, including Bessemer Venture Partners.
26+ Bet you know this feeling all too well: deploying an LLM feature and HOPING for
27+ the best in production 🤞🏻
2728
28- Our global team of 350+ people is located around international offices in
29- Austin, Barcelona, Yerevan, São Paulo, and Amsterdam. 🌏
29+ The costs, rate limits, provider outages taking down your entire feature… it
30+ used to haunt us, but we developed the systems that can handle it all.
3031
31- Founded in 2016, we still embrace a startup work culture — making fast
32- decisions, setting ambitions goals, fostering open feedback and transparency. We
33- think big and win together. 🏆
32+ We power chat automation for over a million creators and brands, so "the LLM is
33+ down" isn't an acceptable answer, ever. We built infrastructure that expects
34+ LLMs to misbehave:
3435
35- We value our team, offering competitive compensation and benefits, and a hybrid
36- work model to split time between home and cozy offices.
36+ - Multi-provider routing that fails over from Azure to OpenAI mid-retry.
37+ - Weighted traffic distribution that we can rebalance without deploying code.
38+ - Cooldowns that pull failing backends out of rotation automatically.
39+ - Observability that actually helps — Prometheus metrics, Grafana dashboards,
40+ OpenTelemetry traces with business context so we know which customer's request
41+ just broke.
3742
38- We care intensely about our customers and their goals. By experimenting a lot
39- and testing hypotheses, we continuously improve our product to help businesses
40- grow and generate revenue on their social channels. That’s how we deliver
41- results and dazzle our customers. ⚡️
43+ We also monitor our asyncio event loop like hawks, because nothing ruins your
44+ day faster than discovering a blocking call is starving your entire service.
4245
43- 🚀 Ready to make an impact in a new and fast-evolving market? Explore our job
44- openings here on LinkedIn, or by visiting our careers page:
45- https://careers.manychat.com/
46+ ** And we'd love to discuss this and all things Python with like-minded people!**
47+ Come by our booth to talk to the engineers who built this infrastructure. We can
48+ tell you how we handle rate-limit cascades. How we track token costs per AI
49+ agent. What it's like to debug distributed traces when you're trying to figure
50+ out why one specific request took 6 seconds instead of 2. And anything else
51+ you'd like to know about working in such a high-load environment.
52+
53+ Come see us on stage:
54+
55+ - Daria Korsakova, Python Engineer at Manychat will talk about Practical
56+ observability for Python APIs, workers & jobs
57+ - Sergi Porta, Python Team Lead at Manychat will talk about LLM Traffic Spikes:
58+ Routing, Rate Limits, and Failover in Python
59+
60+ Read the full technical breakdown of our infrastructure:
61+ https://medium.com/manychat-engineering/how-to-survive-llm-traffic-spikes-in-python-73955ee9426f
62+
63+ Meet our engineering team: https://careers.manychat.com/team/engineering
64+
65+ Explore open roles: https://careers.manychat.com/positions
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